Skip to content

Where do I find and/or reset my Salesforce Security token? (es-la)

Last updated: April 10, 2025

Your Salesforce security token should have been emailed to you when you set up your Salesforce account or the last time you reset your password. If you are unable to find this email, you will need to reset the token. How to reset it will differ depending on whether or not your administrator has updated your Salesforce to the new layout released in Summer '13.

  • If you are on the older setup:
    • Navigate to [Your Name] > Setup > Personal Information > Reset Security Token
  • If you are on the newer setup:
    • Navigate to [Your Name] > My Settings > Personal > Reset My Security Token
  • An email will be sent to you from support@salesforce.com with the subject of "salesforce.com security token confirmation"
  • When entering your token into HubSpot, it may take up to 15 minutes for the new token to validate. Enter your credentials into HubSpot and, even if you receive an error saying they are invalid, wait fifteen minutes to allow the system time to validate

If you do not see the option to reset your token, you may be using IP Login Restrictions in Salesforce. Because this restriction disables the use of security tokens, organizations with this in place will not be able to sync with HubSpot.  To check this setting in Salesforce, navigate to Setup > Security Controls > Network Access. If you have further questions about IP Login Restrictions, please contact Salesforce support for further assistance.

Note: Resetting your security token will break any existing integrations with your salesforce.com account. You will need to update your security token in any other integrations that requires it

Related Articles: How do I update my Salesforce credentials in HubSpot

Was this article helpful?
This form is used for documentation feedback only. Learn how to get help with HubSpot.