Why can't I log into HubSpot? (es-la)
Last updated: April 10, 2025
Navigate to www.hubspot.com and click on the Sign In link in the top right corner of the menu.
If you are unable to log into HubSpot, please try the following steps:
- Manually visit http://login.hubspot.com/login.
- Check status.hubspot.com to see if there is a known login issue.
- Clear the cache and cookies in your browser.
- If you are having issues with your username/password, ask an Administrator on your account to send you a password reset link (in the top right corner of HubSpot next to Hub ID, click on the Account Menu > Settings > Users > click on the key next to the user having difficulty logging in to send a reset password email).
- Try logging in from another network (i.e., from the cellular network of your smart phone) to see if the issue is network-related. If you are able to log in from another network, contact your IT department or network administrator.
- Make sure that your browser is supported by HubSpot. See our list of supported browsers.
Note: Only HubSpot customers or trial users are able to log into HubSpot. If you have signed up to receive ebooks or registered for a webinar, but do not have an active account, you will not be able to log in.
This article addresses login issues with the HubSpot Marketing and CRM products. If you're having login issues with HubSpot Sales, please check out this article.
Thank you for your feedback, it means a lot to us.
This form is used for documentation feedback only. Learn how to get help with HubSpot.