Last updated: April 10, 2025
Depending on your user role, you may not have permission to add new users. Please contact an Administrator on your HubSpot account for assistance.
To add a new user:
- In the top right corner of HubSpot, click on your Account Menu > Settings.
- Select Users on the following page, then click Add user.
- Click on the corresponding tools to edit the advanced permissions.
- Check Send Welcome Email, so that the new user can set his/her password. Lastly, click on Finish.
Note: Customers on the Basic product level do not have user roles, all users are Administrators and have access to add/remove users.