Knowledge Base

How do I change the email address of a user? (es-la)

Written by HubSpot Support | Jan 1, 1970, 5:00:00 AM

Users are unique by email address, so it is not currently possible to edit an existing user's email address. A new user must be added to your account to change an email address.

  • Navigate to your Account Menu > Settings.
  • Select Users > Add User.
Fill in the new contact information > click Next > choose Permissions for the user. User-added image
  • Check Send Welcome Email > Finish.
User-added image
  • To remove the old user/email address: Mouse-over the user > Click on the trash icon that appears to the right  > Click Remove. (Removing a user will not delete any content they have created in your account. Learn more here.)

 

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